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Contracts Enablement Support Specialist (m/f/d)

  • Bucharest (RO)
  • Consulting
  • Customer service, hotline
  • Fulltime
  • Published: 2025-03-21
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Pioneering a new era and offering a cohesive alternative to the fragmented landscape of construction software, Thinkproject seamlessly integrates the most extensive portfolio of mature solutions with an innovative platform, providing unparalleled features, integrations, user experiences, and synergies.
By combining information management expertise and in-depth knowledge of the building, infrastructure, and energy industries, Thinkproject empowers customers to efficiently deliver, operate, regenerate, and dispose of their built assets across their entire lifecycle through a Connected Data Ecosystem.

What your day will look like

As a Support Specialist in the Professional Services Team, you will ensure seamless customer support, product understanding, and collaboration across teams to optimize the user experience by creating Custom Contracts.
  • Create Custom Contracts: Using the Custom Contracts toolkit under guidance and specific documentation provided by the Solution Specialist or Technical Consultant responsible for client engagement.
  • Product expertise: Develop an expert understanding of Thinkproject Custom Contract toolkit to offer in-depth Contract Creation and enablement in customer environments.
  • Create Custom Forms: with documented guidance and scope create inline forms using the toolkit.
  • Custom Workflow: Accompanying the forms will be the creation of Workflow the forms follow including conditional routing managed using SQL scripts.
  • Documentation: Follow detailed documentation explaining what forms to use and what workflow to follow to ensure compliance with stated information.
  • Cross-departmental liaison: Work with other teams to ensure where necessary cross team collaboration takes place.

What you need to fulfill the role

  • Fluent English Language skills are mandatory.
  • Meticulous with the ability to follow document procedures accurately. 
  • Initiative-taking with a desire to learn and grow in the field of solution implementation and support. 
  • Ability to work collaboratively in a team environment. 
  • Detailed level knowledge of SQL to be able to write SQL scripting. 

What we offer

Lunch 'n' Learn Sessions I Women's Network I LGBTQIA+ Network I Coffee Chat Roulette I Free English Lessons I Thinkproject Academy I Social Events I Volunteering Activities I Open Forum with Leadership Team (Tp Café) I Hybrid working I Unlimited learning

We are a passionate bunch here. To join Thinkproject is to shape what our company becomes. We take feedback from our staff very seriously and give them the tools they need to help us create our fantastic culture of mutual respect. We believe that investing in our staff is crucial to the success of our business.

Your contact:

Viviana Baltag

Please submit your application, including salary expectations and potential date of entry, by submitting the form on the next page.


Working at thinkproject.com - think career. think ahead.