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Contracts Enablement Support Specialist (m/f/d)

  • Bucharest (RO)
  • Consulting
  • Customer service, hotline
  • Fulltime
  • Published: 2025-03-21
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Want to work in a culture built on mutual trust and respect? How about having the freedom to make work fit into your life (and not the other way round)? A career with Thinkproject could be just the opportunity you're looking for.

What do we do?
Thinkproject is a European market-leader in digitalisation tools for construction companies. It sounds complex, but we'll explain further! Construction companies used to use manual administration and physical paperwork for projects (sometimes hundreds of thousands of bits of paperwork for one project!). Using our construction intelligence solutions, businesses can go digital, which benefits everyone from the construction companies to the wider public. 
Our mission is to deliver digitalisation to make a safer, healthier and more sustainable AECO (Architecture, Engineering, Construction, Operations) industry. This is a really exciting time to join our company, since our founding in 2000 we have gone from strength-to-strength and have lots of exciting developments coming up soon that you could be a part of.

What your day will look like

As a Support Specialist in the Professional Services Team, you will ensure seamless customer support, product understanding, and collaboration across teams to optimize the user experience by creating Custom Contracts.
  • Create Custom Contracts: Using the Custom Contracts toolkit under guidance and specific documentation provided by the Solution Specialist or Technical Consultant responsible for client engagement.
  • Product expertise: Develop an expert understanding of Thinkproject Custom Contract toolkit to offer in-depth Contract Creation and enablement in customer environments.
  • Create Custom Forms: with documented guidance and scope create inline forms using the toolkit.
  • Custom Workflow: Accompanying the forms will be the creation of Workflow the forms follow including conditional routing managed using SQL scripts.
  • Documentation: Follow detailed documentation explaining what forms to use and what workflow to follow to ensure compliance with stated information.
  • Cross-departmental liaison: Work with other teams to ensure where necessary cross team collaboration takes place.

What you need to fulfill the role

  • Fluent English Language skills are mandatory.
  • Meticulous with the ability to follow document procedures accurately. 
  • Initiative-taking with a desire to learn and grow in the field of solution implementation and support. 
  • Ability to work collaboratively in a team environment. 
  • Detailed level knowledge of SQL to be able to write SQL scripting. 

What we offer

Lunch 'n' Learn Sessions I Women's Network I LGBTQIA+ Network I Coffee Chat Roulette I Free English Lessons I Thinkproject Academy I Social Events I Volunteering Activities I Open Forum with Leadership Team (Tp Café) I Hybrid working I Unlimited learning

We are a passionate bunch here. To join Thinkproject is to shape what our company becomes. We take feedback from our staff very seriously and give them the tools they need to help us create our fantastic culture of mutual respect. We believe that investing in our staff is crucial to the success of our business.

Your contact:

Viviana Baltag

Please submit your application, including salary expectations and potential date of entry, by submitting the form on the next page.


Working at thinkproject.com - think career. think ahead.