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Credit & Collection Specialist (M/F/D)

  • Bucharest (RO)
  • Finance, Controlling
  • Fulltime
  • Published: 2025-03-20
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Want to work in a culture built on mutual trust and respect? How about having the freedom to make work fit into your life (and not the other way round)? A career with Thinkproject could be just the opportunity you're looking for.

What do we do?
Thinkproject is a European market-leader in digitalisation tools for construction companies. It sounds complex, but we'll explain further! Construction companies used to use manual administration and physical paperwork for projects (sometimes hundreds of thousands of bits of paperwork for one project!). Using our construction intelligence solutions, businesses can go digital, which benefits everyone from the construction companies to the wider public. 
Our mission is to deliver digitalisation to make a safer, healthier and more sustainable AECO (Architecture, Engineering, Construction, Operations) industry. This is a really exciting time to join our company, since our founding in 2000 we have gone from strength-to-strength and have lots of exciting developments coming up soon that you could be a part of.
 
As a Credit and Collection Specialist, you play a crucial role in managing the organization's accounts receivable portfolio. You are responsible for overseeing payment processes, ensuring timely collections, maintaining accurate financial records, and minimizing the risk of bad debt.
 
This position ensures timely collection of outstanding payments, evaluates customer creditworthiness, mitigates credit risk, and maintains positive client relationships.
 
The role involves working collaboratively with internal teams to optimize cash flow, uphold the organization’s financial health and requires balancing customer service with the enforcement of credit policies

What your day will look like

  • Responsible for collection of receivables using internal collection procedures.
  • Establish and maintain contact with customers concerning past due amounts, payment trends and other matters related to past due receivables to improve company’s cash flow.
  • Contact customers on past due items and perform resolution of disputed invoices
  • Conduct business in a manner that promotes both internal and external customer satisfaction
  • Conduct periodic A/R reviews
  • Create monthly/quarterly reports related to the A/R portfolio
  • Understand and follow existent procedures to ensure compliance for each BU
  • Review delinquent accounts on a regular basis to determine root causes and long-term solution
  • Monitor existing accounts for changes in financial stability and propose the customer credit limit
  • Perform account reconciliation and payment allocation 
  • Identify accounts requiring escalation and collaborate with internal departments and/or other third-parties.
  • Set up and manage automated dunning letters or e-mails for overdue invoices.
  • Payment plan negotiation.
  • Suggest automation tools or software to streamline dunning operations

What you need to fulfill the role

Experience: 
  • 4+ years in finance, ideally in a multi-national company
  • Exceptional written and verbal English skills are required. Proficiency in French, German, or Spanish would be a significant advantage
Education: 
  • A bachelor’s degree in Finance, Accounting, Business Administration, or a related field is required
  • Relevant certifications, such as Certified Credit and Collection Specialist (CCCS), are a valuable asset
Preferred Qualifications:
  • Prior working experience FP&A, controllership, or other related Finance functions
  • Familiar with financial eco-systems would be beneficial
Technical/Specialized Knowledge, Skills and Abilities: 
  • Expertise in financial software (e.g., QuickBooks, SAP, Oracle)
  • Familiarity with credit laws and regulations, such as the Fair Debt Collection Practices Act Proficiency in credit scoring systems and tools like Dun & Bradstreet, Experian, or Equifax
  • Knowledge of GAAP (Generally Accepted Accounting Principles)
Others:
  • Strong negotiation and conflict-resolution abilities
  • Excellent written and verbal communication skills
  • Ability to build and maintain productive customer relationships
  • High attention to detail in reconciling accounts and assessing credit risk
  • Strategic problem-solving for collection challenges
  • Ability to prioritize tasks and meet deadlines in a fast-paced environment
  • Resilience and persistence in overcoming challenges
  • Collaborative mindset with a focus on achieving company objectives

What we offer

Health Days I Lunch 'n' Learn Sessions I Women's Network I LGBTQIA+ Network I Demo Days I Coffee Chat Roulette I Ideas Portal I Free English Lessons I Thinkproject Academy I Social Events I Volunteering Activities I Open Forum with Leadership Team (Tp Café) I Hybrid working I Unlimited learning

We are a passionate bunch here. To join Thinkproject is to shape what our company becomes. We take feedback from our staff very seriously and give them the tools they need to help us create our fantastic culture of mutual respect. We believe that investing in our staff is crucial to the success of our business.

Your contact:

Ulrike Ecke 

Please submit your application, including salary expectations and potential date of entry, by submitting the form on the next page.

Working at thinkproject.com - Make your intelligence an asset.