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Data Analyst (m/f/d)

  • Bucharest (RO)
  • Customer service, hotline
  • Fulltime
  • Published: 2025-01-26
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Want to work in a culture built on mutual trust and respect? How about having the freedom to make work fit into your life (and not the other way round)? A career with Thinkproject could be just the opportunity you're looking for.

What do we do?
Thinkproject is a European market-leader in digitalisation tools for construction companies. It sounds complex, but we'll explain further! Construction companies used to use manual administration and physical paperwork for projects (sometimes hundreds of thousands of bits of paperwork for one project!). Using our construction intelligence solutions, businesses can go digital, which benefits everyone from the construction companies to the wider public. 
Our mission is to deliver digitalisation to make a safer, healthier and more sustainable AECO (Architecture, Engineering, Construction, Operations) industry. This is a really exciting time to join our company, since our founding in 2000 we have gone from strength-to-strength and have lots of exciting developments coming up soon that you could be a part of.

What your day will look like

As a Data Analyst in the Services Operations Team, your mission is to empower data-driven decision-making by delivering actionable insights and creating efficient data processes. You will play a pivotal role in driving service excellence, aligning cross-functional teams, and enabling the organization to meet its strategic goals in a dynamic SaaS environment. 
  • Analyze and Prepare Operational Data: Examine and process operational data to uncover opportunities for optimization in the service area. 
  • Create Reports and Dashboards: Develop reports and dashboards to support decision-making within the team and by leadership. 
  • Develop and Automate Data Processes: Design and automate data workflows to improve efficiency in service operations. 
  • Collaborate Across Departments: Work closely with teams like Finance, IT, and Customer Support to ensure data-driven insights align with business goals. 
  • Monitor and Report on Key Performance Indicators: Track and report on KPIs related to service quality, customer satisfaction, and operational processes. 
  • Conduct Ad-Hoc Analyses: Perform on-demand analyses to support projects and strategic initiatives. 

What you need to fulfill the role

  • Language Skills: Fluent English language is mandatory 
  • Educational Background: A completed degree in Business Informatics, Statistics, Mathematics, Business Administration, or a comparable field is a plus. 
  • Experience in Data Analysis: Initial practical experience in data analysis, ideally in a SaaS environment (entry-level candidates are welcome). 
  • Proficiency in Analytical Tools: Advanced skills in tools like Excel, SQL, Power BI, Tableau, or similar platforms for data analysis. 
  • Knowledge of Data Management: Basic understanding of databases, data warehousing, and ETL processes. 
  • Analytical and Independent Work Style: A structured, self-reliant working style combined with strong analytical thinking. 
  • Teamwork and Communication Skills: Strong interpersonal and communication skills and ability to present complex data and insights in a clear and understandable manner 

What we offer

Lunch 'n' Learn Sessions I Women's Network I LGBTQIA+ Network I Coffee Chat Roulette I Free English Lessons I Thinkproject Academy I Social Events I Volunteering Activities I Open Forum with Leadership Team (Tp Café) I Hybrid working I Unlimited learning

We are a passionate bunch here. To join Thinkproject is to shape what our company becomes. We take feedback from our staff very seriously and give them the tools they need to help us create our fantastic culture of mutual respect. We believe that investing in our staff is crucial to the success of our business.

Your contact:

Vikas Gaikwad

Please submit your application, including salary expectations and potential date of entry, by submitting the form on the next page.


Working at thinkproject.com - think career. think ahead.