Provisioning Administrator( m/f/d)
Pioneering a new era and offering a cohesive alternative to the fragmented landscape of construction software, Thinkproject seamlessly integrates the most extensive portfolio of mature solutions with an innovative platform, providing unparalleled features, integrations, user experiences, and synergies.
By combining information management expertise and in-depth knowledge of the building, infrastructure, and energy industries, Thinkproject empowers customers to efficiently deliver, operate, regenerate, and dispose of their built assets across their entire lifecycle through a Connected Data Ecosystem.
What your day will look like
Task Execution: Deliver a defined set of non-client-facing tasks to support the overall operations of the Services Organisation, ensuring reliability and consistency in execution.
Rapid Product Deployment: Enable fast response and rapid implementation of Thinkproject products through efficient provisioning processes that adhere to internal service levels.
Strategy & Methodology Input: Provide ongoing contributions to the evolution of provisioning strategies, procedures, and implementation methodologies to improve efficiency and scalability.
Process Excellence: Promote a working environment where provisioning service delivery processes follow best practices and align with Thinkproject’s global service framework.
Documentation: Create and maintain clear, user-friendly documentation for provisioning processes and user guides to ensure consistency and support internal stakeholders.
Task Execution: Deliver a defined set of non-client-facing tasks to support the overall operations of the Services Organisation, ensuring reliability and consistency in execution.
Rapid Product Deployment: Enable fast response and rapid implementation of Thinkproject products through efficient provisioning processes that adhere to internal service levels.
Support Ticket Handling: Complete support tickets that do not require expert-level product knowledge, focusing on speed, accuracy, and service quality for internal requests.
What you need to fulfill the role
English Language Skills mandatory
Educational Background: Upper Secondary Education Completion, Bachelor’s degree or equivalent
Professional Experience: 2+ years in a similar role or in a comparable role.
Repetitive Task Commitment: Willingness to complete repetitive tasks.
Attention to Detail: High attention to detail.
Digital Tool Proficiency: Ability to work on digital tools.
Results Commitment: Strong commitment to results.
Process Improvement Initiative: Shows initiative to suggest improvements to process and tasks.
Task Automation Understanding: Experience with automation of tasks and basic understanding of Provisioning.
Task Ownership: Ability to take ownership of tasks, improving them through time.
Interpersonal Skills: Interpersonal skills and ability to interact and work with staff at all levels.
Problem Solving: Demonstrated ability to analyse and solve problems.
Programme/Project Leadership: Demonstrated ability and interest to lead programs/projects.
Organisational Skills: Excellent organisational and time management skills.
Communication Skills: Exceptional verbal, written, and visual communication skills.
Teamwork & Independence: Ability to work independently and in a team environment.
What we offer
We are a passionate bunch here. To join Thinkproject is to shape what our company becomes. We take feedback from our staff very seriously and give them the tools they need to help us create our fantastic culture of mutual respect. We believe that investing in our staff is crucial to the success of our business.
Your contact:
Please submit your application, including salary expectations and potential date of entry, by submitting the form on the next page.
Working at thinkproject.com - think career. think ahead.
