Provisioning Administrator (m/f/d)
- Remote
- Customer service, hotline
- Fulltime
- Published: 2024-03-06
Want to work in a culture built on mutual trust and respect? How about having the freedom to make work fit into your life (and not the other way round)? A career with Thinkproject could be just the opportunity you're looking for.
What do we do?
Thinkproject is a European market-leader in digitalisation tools for construction companies. It sounds complex, but we'll explain further! Construction companies used to use manual administration and physical paperwork for projects (sometimes hundreds of thousands of bits of paperwork for one project!). Using our construction intelligence solutions, businesses can go digital, which benefits everyone from the construction companies to the wider public.
Our mission is to deliver digitalisation to make a safer, healthier and more sustainable AECO (Architecture, Engineering, Construction, Operations) industry. This is a really exciting time to join our company, since our founding in 2000 we have gone from strength-to-strength and have lots of exciting developments coming up soon that you could be a part of.
The Provisioning Administrator (m/f/d) will take ownership of the successful development and delivery of Thinkproject high impact quick turnaround offerings, and will provide a platform for accelerated and scalable response to specified client needs.
This role is hands on and requires you to lead by example. In this role you will be responsible for the overall quality and efficiency in delivery of services and completion of tasks. This will involve ensuring high levels of customer satisfaction, effective implementation, and cost efficiency Provisioning activities.
Location: Romania, Bucharest
Department: Services
Contract: Permanent
What do we do?
Thinkproject is a European market-leader in digitalisation tools for construction companies. It sounds complex, but we'll explain further! Construction companies used to use manual administration and physical paperwork for projects (sometimes hundreds of thousands of bits of paperwork for one project!). Using our construction intelligence solutions, businesses can go digital, which benefits everyone from the construction companies to the wider public.
Our mission is to deliver digitalisation to make a safer, healthier and more sustainable AECO (Architecture, Engineering, Construction, Operations) industry. This is a really exciting time to join our company, since our founding in 2000 we have gone from strength-to-strength and have lots of exciting developments coming up soon that you could be a part of.
The Provisioning Administrator (m/f/d) will take ownership of the successful development and delivery of Thinkproject high impact quick turnaround offerings, and will provide a platform for accelerated and scalable response to specified client needs.
This role is hands on and requires you to lead by example. In this role you will be responsible for the overall quality and efficiency in delivery of services and completion of tasks. This will involve ensuring high levels of customer satisfaction, effective implementation, and cost efficiency Provisioning activities.
Location: Romania, Bucharest
Department: Services
Contract: Permanent
What your day will look like
- Deliver non client facing defined tasks for the Services Organisation
- Fast response and rapid implementation / deployment of Thinkproject products
- Complete non client facing support tickets, that require no expert knowledge of the product in an efficient manner.
- Provide ongoing input to Provisioning strategy, procedures, and implementation methodology.
- Promote an environment that ensures Provisioning service delivery processes are “best practice” and consistent with the global approach.
- Documentation of process and user guides.
What you need to fulfill the role
- Fluent English and German language skills
- Willingness to complete repetitive tasks.
- High attention to detail.
- Ability to work on digital tools.
- Strong commitment to results.
- Shows initiative to suggest improvements to process and tasks.
- Experience with automation of tasks .
- Ability to take ownership of Tasks, improving them through time.
What we offer
Health Days I Lunch 'n' Learn Sessions I Women's Network I LGBTQIA+ Network I Demo Days I Coffee Chat Roulette I Ideas Portal I Free English Lessons I Thinkproject Academy I Social Events I Volunteering Activities I Open Forum with Leadership Team (Tp Café) I Hybrid working I Unlimited learning
We are a passionate bunch here. To join Thinkproject is to shape what our company becomes. We take feedback from our staff very seriously and give them the tools they need to help us create our fantastic culture of mutual respect. We believe that investing in our staff is crucial to the success of our business.
We are a passionate bunch here. To join Thinkproject is to shape what our company becomes. We take feedback from our staff very seriously and give them the tools they need to help us create our fantastic culture of mutual respect. We believe that investing in our staff is crucial to the success of our business.
Your contact:
Minette Tshibangu | T +49 89 930 839-419
Please submit your application, including salary expectations and potential date of entry, by submitting the form on the next page.
Working at thinkproject.com - Make your intelligence an asset.
