Services System Administrator (m/f/d)
- Remote
- Service (other)
- Fulltime
- Published: 2024-03-19
Want to work in a culture built on mutual trust and respect? How about having the freedom to make work fit into your life (and not the other way round)? A career with Thinkproject could be just the opportunity you're looking for.
What do we do?
Thinkproject is a European market-leader in digitalisation tools for construction companies. It sounds complex, but we'll explain further! Construction companies used to use manual administration and physical paperwork for projects (sometimes hundreds of thousands of bits of paperwork for one project!). Using our construction intelligence solutions, businesses can go digital, which benefits everyone from the construction companies to the wider public.
Our mission is to deliver digitalisation to make a safer, healthier and more sustainable AECO (Architecture, Engineering, Construction, Operations) industry. This is a really exciting time to join our company, since our founding in 2000 we have gone from strength-to-strength and have lots of exciting developments coming up soon that you could be a part of.
Location: Remote
Department: Services
Contract: Permanent
What do we do?
Thinkproject is a European market-leader in digitalisation tools for construction companies. It sounds complex, but we'll explain further! Construction companies used to use manual administration and physical paperwork for projects (sometimes hundreds of thousands of bits of paperwork for one project!). Using our construction intelligence solutions, businesses can go digital, which benefits everyone from the construction companies to the wider public.
Our mission is to deliver digitalisation to make a safer, healthier and more sustainable AECO (Architecture, Engineering, Construction, Operations) industry. This is a really exciting time to join our company, since our founding in 2000 we have gone from strength-to-strength and have lots of exciting developments coming up soon that you could be a part of.
Location: Remote
Department: Services
Contract: Permanent
What your day will look like
- Function as superuser and system administrator for the services tools
- Support the Services colleagues if questions or problems arise when using the software
- Overview, administration and maintenance of all services tools and processes as well as their interfaces (e.g. time allocation, LMS, Help Center, CCMS, CRM )
- Support in the definition and streamlining of processes to optimise service scalability
- Ensure compliance with the defined processes
- Visualisation and communication of processes for the services department
- Optimisation of existing systems and their connection/interface to the existing data landscape
- Collaboration in the implementation of new tools
- Responsible for the allocation and maintenance of user rights according to the need-to-know principle
- Collaboration on process optimisation with other departments/interfaces
- Close cooperation with the responsible Director regarding process changes and fundamental changes in the tools
- Creation of reports to support scaling of KPIs
What you need to fulfill the role
- Proven experience as a System Administrator or similar role, preferably in a SaaS environment.
- Excellent analytical and problem-solving skills, with a keen attention to detail.
- Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.
- Effective communication skills, both verbal and written.
- Salesforce experience is plus.
What we offer
Health Days I Lunch 'n' Learn Sessions I Women's Network I LGBTQIA+ Network I Demo Days I Coffee Chat Roulette I Ideas Portal I Free English Lessons I Thinkproject Academy I Social Events I Volunteering Activities I Open Forum with Leadership Team (Tp Café) I Hybrid working I Unlimited learning
We are a passionate bunch here. To join Thinkproject is to shape what our company becomes. We take feedback from our staff very seriously and give them the tools they need to help us create our fantastic culture of mutual respect. We believe that investing in our staff is crucial to the success of our business.
We are a passionate bunch here. To join Thinkproject is to shape what our company becomes. We take feedback from our staff very seriously and give them the tools they need to help us create our fantastic culture of mutual respect. We believe that investing in our staff is crucial to the success of our business.
Your contact:
Minette Tshibangu | T +49 89 930 839-419
Please submit your application, including salary expectations and potential date of entry, by submitting the form on the next page.
Working at thinkproject.com - Make your intelligence an asset.
