Technical Communicator (m/f/d)
- Pune (IND)
- Fulltime
- Published: 23.06.2025
What do we do?
Thinkproject is a European market-leader in digitalisation tools for construction companies. It sounds complex, but we'll explain further! Construction companies used to use manual administration and physical paperwork for projects (sometimes hundreds of thousands of bits of paperwork for one project!). Using our construction intelligence solutions, businesses can go digital, which benefits everyone from the construction companies to the wider public.
Our mission is to deliver digitalisation to make a safer, healthier and more sustainable AECO (Architecture, Engineering, Construction, Operations) industry. This is a really exciting time to join our company, since our founding in 2000 we have gone from strength-to-strength and have lots of exciting developments coming up soon that you could be a part of.
What your day will look like
· Write engaging guides that meet the needs of diverse target audiences, to ensure our users understand our products.
· Able to simplify and pen down complex concepts to transform technical information into user-friendly content.
· Maintain our database of reference materials, including procedure manuals, technical specifications, and process documentation.
· Continuously assess existing documentation and propose innovative methods for improvement to enhance user experience.
· Work closely with cross-functional teams, including product management, development, and support, to develop, maintain, and improve product documentation, ensuring consistency alignment with business objectives.
· Implement best practices for data compilation and centralised storage.
· Administer and optimise our Content Management System (CMS): MadCap and Confluence, for efficiently uploading, editing, and organising content.
· Manage the MadCap documentation system, collaborating with subject-matter experts (SMEs) and content authors, ensuring seamless up-to-date delivery across multiple target outputs.
· Train and support authors and SMEs in using a Content Management System.
What you need to fulfill the role
Experience
· 2-5 years of experience in content management or a similar role.
· Hands-on experience with CMS platforms
· Content writing
Functional expertise or method expertise
· DITA XML understanding and rules related awareness
· Experience with MadCap, OxygenXML, or similar DITA XML Tool
· Understanding and ability to write “Structured Content”
· Understanding of version control and how Git interacts with tools[SM1]
· Fluent in English
· Strong communication skills
· Ability to solve technical problems independently or as a team
· A good team spirit and positive attitude
What we offer
We are a passionate bunch here. To join Thinkproject is to shape what our company becomes. We take feedback from our staff very seriously and give them the tools they need to help us create our fantastic culture of mutual respect. We believe that investing in our staff is crucial to the success of our business.
Your contact:
Vikas Gaikwad
Please submit your application, including salary expectations and potential date of entry, by submitting the form on the next page.
Working at thinkproject.com - think career. think ahead.
